STATEMENT OF WORK
Overview
Mican Technologies, Inc. is a Leading Technology and Management Consulting Solutions Organization. We collaborate with clients to deliver Consulting Solutions surrounding Technology, Process, and Change Management; we also share in the risk and responsibility for Solutions Delivery.
Solution Focus Areas
Mican Technologies, Inc. has over 11 years of experience in delivering a variety of services and solutions for Fortune 100 clients. We specialize in Project Management, Technology Delivery & Solutions, Performance Management, and Process Improvement. We ensure delivery of the right team at the right time, by hiring and retaining specialists in these disciplines and solutions. While delivery capacity is concentrated on these practice areas, we are continuing to evolve and expand our services based on the demands of our clients.
Guiding Principles
Integrity & Honesty – Integrity and honesty are standing principles for our successful partnership with clients and in providing solutions
No Surprises– Communication is the cornerstone of our success. Therefore, we always communicate favorable outcomes as well as possible issues and concerns. Our goal is to help guide our clients to success.
Partnership – Client success is about more than delivering services or support. We succeed only when our clients succeed .We will work to exceed expectation; meeting expectations is not enough!
| Project Delivery Management | Performance Management & Improvement | Technology Delivery & Solutions |
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Mican Technologies, Inc. - Statement of Work
Engagement Model
Mican Technologies is devoted to partnering with our clients to help capitalize on their opportunities and solve their business/technology issues and challenges. Our engagement model is a multi-step process developed to ensure that both Mican and its client document and understand each party’s specific responsibilities.
Step 1 – Analyzing Opportunities & Understanding concerns and Challenges – we achieve this by interviewing and surveying the applicable resources and documents to obtain a high level understanding of the project opportunities, issues/concerns, challenges, and assumptions.
Step 2 – Design – Utilizing our experience and resources, we will build a proposal (design) that document our understanding, key expectations, deliverables, timeline, and estimated project costs.
Step 3 – Statement of Work (SOW) & Delivery – Once the design or proposal has been reassessed, it is updated as required, and accepted, we will assemble a detailed SOW based on the client’s standards that will be used to guide the project.
Mican Technologies is dedicated in customer satisfaction. Once SOW is accomplished and project started, we will actively manage and report status against the timelines, cost estimates, or other metrics provided in our SOW and, if we encounter issues that we believe could negatively impact our ability to deliver in accordance with the SOW, we quickly bring it to your attention along with our proposals for resolving the issues.
We will customize each SOW to meet your project’s requirements; our SOWs normally fall into one of three categories.
- Fixed Bid – Fixed Bid projects normally have a contractual commitment to costs and timeline. Project billings are normally based on the completion of deliverables or milestones.
- Not-to-Exceed – Not-to-Exceed projects provide a maximum (but not a minimum) on the total project costs required to complete the deliverables in the SOW. Not-to-Exceed projects are normally billed as time and costs are incurred.
- Time & Materials – Time & Materials projects have no contractual commitment to costs or timeline. Time & Materials projects are billed as time and costs are incurred